**“95 percent of my assets drive out the gate every evening.  It’s my job to maintain a work ***environment that keeps those people coming back every morning.” Jim Goodnight – CEO, SAS

Have you ever thought of your employees as assets? Well that’s exactly the type of thinking that gets you in th...

Some of you reading this blog are businessmen/women who owns a company. Others may be workers who are in charge of specific deliverables which are presented to a manager.

Either way, on some level, you are thought leaders in what you do. You offer a specific product or service which is superior to ot...

You are spending way too much time at the airport for one meeting

OR Tambo facilitates approximately 19million passengers a year. 10million of those are Domestic Flights. According to the US Department of Transportation & US Travel Association, business travel makes up 40% of all travel. That’s a...

It’s a bit obvious if you really think about it, there are only so many customers in the world so without a certain amount of customer loyalty one will eventually run out of customers. However, there are some stats that make all the difference to me. 83% of customers agree that loyalty programs make...

Yeah – who knew this was a technology blog post. But seriously I come from a family of car karaoke experts. Even my 2 year old daughter belts out Foo-fighters “All my life” and Johhny Clegg’s “Impi” with full enthusiam, not knowing what half the lyrics are.

I take much amusement as well from lying to...